If you experience slow response or complete lack of response from your Windows Mobile device, there is more than likely a simple explanation to your problem. Many people unfamiliar with pocket pc devices do not realize that the little 'x' you see at the top right of the application will not always close the application. In many cases this will only minimize the applicstion. Of course your next question is 'How do I close the application then?' The solution can vary, it depends on the application in question. In many cases the developer of the application will build in some method to close the application, this can be provided in a menu option or button for example (Like the 'Exit Program' button under the 'Other' tab in the Norfield PPC Application (VUPS_PPC). In some cases there is no option built into the program. In these cases you have to use another method. Below you will find an example of these procedures, due to changes in Windows Mobile as well as carrier specific modifications, these options may not be available. In those cases it may be necessary to consult the documentation for your specific device:

1. Click the 'Start Menu'
2. Click 'Settings'
3. Click the 'System' tab
4. Click 'Task Manager'
5. Under the 'Running' tab, you will find programs currently running on the device.
6. Check the box for each application you do not need running.
7. Click the 'Stop Selected' button.

Another option is to perform a soft reset, this should be done only when the device has failed to respond. To perform a soft reset push the point of the stylus into the reset hole. This hole is found on the bottom of the phone next to where the charger is plugged into the phone. Please keep in mind performing a soft reset will close ALL running applications and all unsaved data will be lost.